Dr. Lisa Le’s story begins in Vietnam, with her early childhood extant in the shadow of the nation’s communist government. Her father, Thuan Le, served during the civil war period as a medic and pharmacist for the democratic south. Following the withdrawal of US forces in 1975, Le’s father was conscripted into a communist reeducation camp; a fate common to many who served in the democratic south’s forces.
Following five years’ imprisonment, her father settled into domesticity and started a family. The youngest of four girls, Lisa drew from her father’s example and experience early on. “He always wanted his children to be in the healthcare field and I knew I wanted to be a doctor of some kind,” she explains. “His struggle gives me the framework and perspective for my own struggles, which seem small in comparison. My guiding principles are to not take life too seriously, make the best out of any situation, have a good attitude and be open to trying new things.”
Seeking to provide all opportunity for advancement to their daughters, her parents moved the family to the United States in the 1990s, settling in the Bay Area around San Jose, California. Fast forward to Dr. Le’s college years, the desire to work in healthcare solidified and refined during a summer research visit with her older sister, An Le, at the University of Connecticut. “I observed her at her lab, helped her doing dentures, and I really found it interesting. She mentioned I was good with my hands and that I should think about doing dentistry as a career for myself.”
The final moment of epiphany came during the same visit while shadowing her sister’s work in a charity dental program for migrant farmers. “Seeing her helping those people and how they were affected by it, that was the moment I realized that this is what I wanted to do.”
Following this defining trip, Dr. Le finished her degree in Integrated Biology at UC Berkeley and went on to earn her Doctorate of Dental Medicine (DMD) at Temple University in Philadelphia. While there, she met law student Will Moine, and their relationship would become the key factor in her finding her true path.
As Moine sought employment as a public defender for juveniles after earning his law degree, the options nationwide were surprisingly limited. “Las Vegas has a good public defender office, so we moved here together for his job last year,” she explains. “But I also knew how competitive it was for dentistry here.”
Le initially worked at two different dental offices locally before joining up with Streamline. While grateful for the experience, the guidance needed for a new dentist was lacking at times. “I had just graduated as a dentist and was working by myself at one office. The owner was good, but just never around. Consequently, I had to make all the mistakes on my own; however, I did learn a lot.”
Once again, her sister’s career as a dentist came into play in Le finding her own way in Las Vegas. “She had met Dr. Tounian in Texas, so when I moved out here, she suggested I meet up with him,” she says. A lunch meeting proved fortuitous, and Dr. Le was quickly offered a position with Streamline.
Queried as to what benefit she has derived since partnering with Streamline almost a year ago, Le is unequivocal in her response. “I really wanted to work for Streamline for the mentorship they provide, both on the clinical and business management sides. There is a lot to learn in both those respects, and this has been a great decision and opportunity.”
She further elaborates on working closely with Streamline’s CEO, Dr. My Tran. “Right away, Dr. Tran really emphasized with me that you need to build rapport with the patient,” she explains. “He wants you to get to know all about them before you get down to the nitty gritty and look into their mouth. I
learned it’s ok to spend time on that, get personal, get comfortable with the patient.”
Le also emphasizes how this approach can be applied to more than just addressing a routine procedure. “I’ve also applied patient rapport skills to the business side, dealing with patients who may be upset, staff, co-workers. The doctors I studied under in school always said that interacting with other people was the biggest part of dentistry, and they were right.”
Moving to Las Vegas last year has also been the start of a new chapter in Dr. Le’s personal life. “It’s much better here than I thought it would be. I did come here quite a bit in college, but since moving here to live, the experience has been completely different.” Perhaps most significant for Dr. Le is her recent engagement this past August to Will Moine; she was all smiles the day of the interview, showing off the sparkler on her finger.
Dr. Le currently practices out of Palm Valley Dental on North Nellis Blvd and has worked hard in her time there to build rapport with existing patients while reaching out to possible new patients. “I want the public to know that Streamline offers not only the best possible technology and services, but that we’re absolutely dedicated to ensuring that all their needs are met. I want to help restore their perfect smile.”
Contemplating the future, Dr. Le envisions a long, fortuitous relationship for herself with Streamline,
and grand designs for the company. “They definitely push us as dentists and push themselves to reach a
new level for the company. The sky is the limit for Streamline and they really spend a lot of time with the new dentists, which translates to us spending enough time with patients. Patients are more likely to choose or return to a more personable dentist.”